Drive Efficiency and Agility with a Fit-for-Purpose Quality Management Program – Phase 4: Operate the Quality Program


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With your Center of Excellence in place, it is time to facilitate the roll-out of the quality program in your practice areas. This phase will help you:

  • Assess your practice areas and form quality plans in line with the quality program's direction.
  • Monitor quality and implement corrective measures where necessary.
  • Report on your quality outcomes and plan for the future.

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