This communication plan template provides a structure for managing communications of quality-related changes to IT staff and management. Examples have been provided in grey text that can be amended, added to, or deleted in order to best meet the needs of your organization. Be sure to consider the following factors:
- Budget time for communications. A time budget should allow for time to prepare the communication, deliver it, and handle questions or other responses after delivery.
- Identify all stakeholders. Ensure you involve everyone who will be impacted by the change, including end users from business functions.
- Avoid scheduling communications in competition with one another. Staggered communications delivered at the right time are more likely to be acknowledged, thereby increasing impact and comprehension.