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Establish a benefits realization process to unify your organization's perspective of what's valuable in the organization, improve cost misallocation, and turn IT into a...
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Understand why a benefits realization process will enable IT to be perceived as a strategic partner instead of as a cost center.
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The TCO model created by Info-Tech Research Group provides organizations with a framework for managing IT costs at both a strategic level and a daily operational level....
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The IT standards policy organizes standards by technology category, distinguishes standards from preferred products, and documents products or policy standards that govern...
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Recruiting new employees should be preceded by a clear understanding of the full costs of current employees in relation to those of each new hire. This is an exercise...
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Hold a positioning working session to focus the program around business needs, create solid targets, and create quality champions to get the job done.
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Begin your quality journey.
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This blueprint walks a CIO through the building and implementing of fit-for-purpose quality management program in an effort to enhance IT quality, increase business...
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Use this template to document your quality management program strategy.
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Assess your current quality management maturity.
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