Service Management - Templates & Policies

Service Catalog Standard Operating Procedure

This template is designed to guide the process of creating the service catalog as well as help to streamline future additions of services to the service catalog. It will...

Service Catalog Current State Questionnaire

Determine the potential benefits of implementing a service catalog and what opportunities it would afford you.

Severity Definitions and Disaster Recovery Timeline Template

This template provides a framework for updating severity definitions to account for DR scenarios and meet DR timeline requirements.
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