Service Management - Templates & Policies

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Desktop Move/Add/Change Policy The desktop move/add/change policy provides guidelines for end users to request a move, add, or change to their desktop computing environments.
Service Catalog Current State Questionnaire Determine the potential benefits of implementing a service catalog and what opportunities it would afford you.
Service Catalog End-User Satisfaction Survey Understanding end users’ attitudes towards IT services is essential for improving the service catalog and the overall quality of IT services as a whole. This survey will...
Service Catalog Standard Operating Procedure This template is designed to guide the process of creating the service catalog as well as help to streamline future additions of services to the service catalog. It will...