Service Catalog Standard Operating Procedure

Author(s): Paul Brown, David Spindler

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The Service Catalog – Standard Operating Procedure is the documentation of the process of creating new service records and implementing them into your service catalog. It is designed to help with the following:

  • Guide individuals through the steps in the absence of the service catalog blueprint.
  • Allow for a repeatable and streamlined process of creating new service records.
  • Aid in the training of new project participants or new hires.

The SOP template is fully customizable and designed to be easily right-sized to the individual client.

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