Service Catalog End-User Satisfaction Survey

Author(s): Paul Brown, David Spindler

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You need to be able to easily solicit feedback on the usability and acceptance of your service catalog. This satisfaction survey will help:

  • Guide continuous improvement.
  • Drive further adoption of the catalog.
  • Determine which services are more effective and which need work.

Handing this survey out to users on a regular basis will be pivotal for the long-term usability of your catalog.

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