Applications

Create a Winning BPI Playbook – Phase 4: Design

This phase of the blueprint involves creating a design for process improvements which are drawn directly from the conclusions in Phase 3.

Create a Winning BPI Playbook – Phase 3: Analyze

This phase of the blueprint will assist in analyzing the current-state diagram that was constructed in the previous phase.

Business Process Improvement Workbook

Use this template to document and collect the data outputs from the Create a Winning BPI Playbook blueprint.

Requirements Gathering Documentation Tool

Use this tool to identify and track stakeholder involvement, elicitation techniques, and scheduling, as well as to track categorization and prioritization of requirements.

Project Level Selection Tool

Use this tool to classify your projects into four levels, enabling you to evaluate the risk and complexity of a particular project and match it with an appropriate...

Requirements Gathering Communication Tracking Template

Use this template to structure and manage ongoing communications among key requirements gathering implementation stakeholders.

Requirements Traceability Matrix

Use this tool to ensure traceability of requirements from inception to closure.

Business Requirements Document Template

Use this template to record the functional, quality, and usability requirements into formats that are easily consumable for future analysis, architectural, and design...

Drive Customer Convenience by Enabling Text-Based Customer Support

This blueprint will help you assess if using text messaging channels is a prudent avenue to provide your customers with real-time service and support.

Text-Based Customer Support Acceptable Use Policy

Use the Text-Based Customer Support Acceptable Use Policy to mitigate risks by clearly communicating expectations for both effective and ineffective (or prohibited use) of...

Create a Winning BPI Playbook – Phase 4: Design This phase of the blueprint involves creating a design for process improvements which are drawn directly from the conclusions in Phase 3.
Create a Winning BPI Playbook – Phase 3: Analyze This phase of the blueprint will assist in analyzing the current-state diagram that was constructed in the previous phase.
Business Process Improvement Workbook Use this template to document and collect the data outputs from the Create a Winning BPI Playbook blueprint.
Requirements Gathering Documentation Tool Use this tool to identify and track stakeholder involvement, elicitation techniques, and scheduling, as well as to track categorization and prioritization of requirements.
Project Level Selection Tool Use this tool to classify your projects into four levels, enabling you to evaluate the risk and complexity of a particular project and match it with an appropriate...
Requirements Gathering Communication Tracking Template Use this template to structure and manage ongoing communications among key requirements gathering implementation stakeholders.
Requirements Traceability Matrix Use this tool to ensure traceability of requirements from inception to closure.
Business Requirements Document Template Use this template to record the functional, quality, and usability requirements into formats that are easily consumable for future analysis, architectural, and design...
Drive Customer Convenience by Enabling Text-Based Customer Support This blueprint will help you assess if using text messaging channels is a prudent avenue to provide your customers with real-time service and support.
Text-Based Customer Support Acceptable Use Policy Use the Text-Based Customer Support Acceptable Use Policy to mitigate risks by clearly communicating expectations for both effective and ineffective (or prohibited use) of...

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