Knowledge is power. Go into your vendor negotiations with these tips and tools in your back pocket.
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Use these notes to apply cost-savings across your department. Discover cost savings in every aspect of your cost-to-serve expenses, and use the guidance and tools below...
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Cutting costs can be an overwhelming and painful task, but knowing where to focus your efforts can make it easier. Take a look at our top ten favorite strategies. It...
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Open source software may benefit the enterprise, but first the enterprise must discover what tools exist. To get started, check out the Optaros EOS Directory Web site,...
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Organizations are under greater pressure to engage a growing customer audience that will potentially access, use and buy products and services via mobile devices....
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Organizations are under greater pressure to engage a growing customer audience that will potentially access, use and buy products and services via mobile devices. Use...
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Communication between testers and developers is essential to the testing process. Use this template to track and and report defects so developers can fix bugs discovered...
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Testing of any software application is a critical component of the life cycle. If testing is not done with sufficient coverage, a substandard product may be deployed.
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A Use Case Model describes the proposed functionality of a new system. A Use Case represents a discrete unit of interaction between a user (human or machine) and the...
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A social media project is a multi-departmental undertaking that must be managed well to be successful. Document the process in a formal project charter to keep everyone...
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