Applications

How to Measure Throughput and Win the Business’ Trust

The business needs IT to deliver more projects and work orders every day. Common activity and velocity-based metrics used by application development leaders do not create...

Move/Add/Change Request Form

Trying to manage unscheduled moves, adds, and changes (MACs) to desktop systems and user accounts can be one of IT's biggest headaches. Use a move/add/change request form...

Do Not Pass Go…Before Setting Yourself up for ERP Project Success

ERP projects are difficult. There is no point in sugar-coating it or spinning it any other way. They are complex in scope and structure, touch numerous parts of an...

RASCI Chart

Use this template to complete a RASCI chart (Responsible, Accountable, Supported, Consulted, and Informed).

Automation Is Coming: This Is How You and Your Organization Can Prepare for It

Automation is seen as the next big transformative technology that may have a global impact on an unprecedented scale. How can you, as an individual and as part of a larger...

Ensure Your Customer Experience Is Awesome, Not Off-Putting

Improvements in data aggregation and analysis have opened new frontiers in customer targeting and customer intelligence, but striking the right trade-off between customer...

Controlled Vendor Communications Letter

Establish a single point of contact and create a communication vacuum to help leverage your negotiation position.

ILM Program Stakeholder Presentation Template

Use this template to provide a comprehensive stakeholder presentation of your ILM program plans.

Embrace Information Lifecycle Management in Your ECM Program – Phase 3: Implement and Operationalize Information Lifecycle Management

This phase of the blueprint, Embrace Information Lifecycle Management in Your ECM Program, will help you bring your ILM program to life with best practices for governance...

ILM Policy Template Library

Use these templates as part of formalizing the standards of care that are applied to information assets throughout the information lifecycle.

How to Measure Throughput and Win the Business’ Trust The business needs IT to deliver more projects and work orders every day. Common activity and velocity-based metrics used by application development leaders do not create...
Move/Add/Change Request Form Trying to manage unscheduled moves, adds, and changes (MACs) to desktop systems and user accounts can be one of IT's biggest headaches. Use a move/add/change request form...
Do Not Pass Go…Before Setting Yourself up for ERP Project Success ERP projects are difficult. There is no point in sugar-coating it or spinning it any other way. They are complex in scope and structure, touch numerous parts of an...
RASCI Chart Use this template to complete a RASCI chart (Responsible, Accountable, Supported, Consulted, and Informed).
Automation Is Coming: This Is How You and Your Organization Can Prepare for It Automation is seen as the next big transformative technology that may have a global impact on an unprecedented scale. How can you, as an individual and as part of a larger...
Ensure Your Customer Experience Is Awesome, Not Off-Putting Improvements in data aggregation and analysis have opened new frontiers in customer targeting and customer intelligence, but striking the right trade-off between customer...
Controlled Vendor Communications Letter Establish a single point of contact and create a communication vacuum to help leverage your negotiation position.
ILM Program Stakeholder Presentation Template Use this template to provide a comprehensive stakeholder presentation of your ILM program plans.
Embrace Information Lifecycle Management in Your ECM Program – Phase 3: Implement and Operationalize Information Lifecycle Management This phase of the blueprint, Embrace Information Lifecycle Management in Your ECM Program, will help you bring your ILM program to life with best practices for governance...
ILM Policy Template Library Use these templates as part of formalizing the standards of care that are applied to information assets throughout the information lifecycle.

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