The Application Maintenance Maturity Assessment is designed to help your organization identify your level of readiness to improve your application maintenance process. The results of the questionnaire will be displayed as a heat map, which should illustrate your greatest weaknesses in moving forward. This tool has three tabs:
- Instructions: States the tool's purpose and how to use it.
- Maturity Assessment: This is a qualitative assessment of your application maintenance process. The assessment is organized by different components of application maintenance: process strategy, human capital, financial support, vendor strategy, and business support. Use the drop-down menu to rate the extent to which you are executing the activities required to satisfy each component.
- Scorecard: This tab will automatically calculate your rate of application maintenance maturity. You will receive a score for each phase, as well as an overall score. The results will be displayed as a heat map.