Enterprise Applications - Storyboard

Storyboard: Mobilize the Workforce by Mobilizing ERP

Mobile enterprise resource planning (ERP) is really about data: more of it, of better quality, and where you need it to be.

Select and Implement a Customer Relationship Management Platform – Phases 1-3

Select a CRM platform that enables a superior customer experience across marketing, sales, and support.

Storyboard: Build IT Capabilities to Enable Digital Marketing Success

This blueprint is designed to help IT and marketing achieve absolute consensus on the prioritization of digital channels and to create a roadmap for IT to build all...

Select a Marketing Management Suite – Phase 1: Launch the MMS Project and Collect Requirements

This phase of the blueprint helps you determine if MMS is right for your organization. Identify the "art of the possible" with MMS technology to see what both the IT...

Select a Marketing Management Suite – Phase 2: Shortlist Marketing Management Suites

In this phase of the blueprint, understand the MMS marketplace with our MMS featurelist and vendor profiles.

Select a Marketing Management Suite – Phase 3: Select Vendor and Communicate Decision to Stakeholders

In this phase of the blueprint, carry out the RFP and vendor demonstration process. Decide on an MMS and present the solution to stakeholders.

Select and Implement a Marketing Management Suite – Phase 4: Plan the MMS Implementation

Even a solution that is a perfect fit for an organization will fail to generate value if it is not properly implemented or measured. Conduct the necessary planning before...

Modernize Your Corporate Website to Drive Business Value – Phase 1: Define UX Requirements

Development teams do not always regularly gauge how users interact with their website. Teams must ensure user needs are the driving force behind the development and...

Modernize Your Corporate Website to Drive Business Value – Phase 2: Design UX-Driven Website

Use data-driven insights to understand your end user’s reception, adoption, and behaviors on your website, and to validate the website’s value for future UX enhancements.

Select and Implement a Customer Service Management Solution – Phases 1-4

Turbocharge your company’s customer service capabilities with a Customer Service Management suite.
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