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The acceleration of ecommerce has cemented Customer Service’s digital future. Use this research to build IT’s strategy for supporting Customer Service and enhancing the...
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This storyboard will help you follow a structured approach to select an MMS that is the right fit for your organization.
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Transform HR from peripheral business function to strategic business partner by creating an HRIS strategy that aligns with corporate objectives.
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This phase of the blueprint, Conduct an Environmental Scan, will help you create a project vision and structure, and map your current state as it relates to HR systems.
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This phase of the blueprint, Design Future State, will help you gather requirements, prototype processes, and evaluate alternatives.
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This phase of the blueprint, Finalize the Roadmap, will help you build an implementation plan and finalize a roadmap blueprint.
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Build an LMS strategy on the foundation of corporate objectives and L&D goals by considering the four pillars of LMS: content, people, process and technology.
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This phase of the blueprint, Visualize the Project, will help you create a project vision and structure the project. Understand what your organization needs, and create a...
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This blueprint phase,, Right-Size the Solution, will help you conduct a current-state assessment and evaluate solution alternatives. Elicit stakeholder requirements and...
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This phase of the blueprint, Finalize the Strategy, will help you design an LMS roadmap and build an implementation plan. Break down the tasks needed to complete the LMS...
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