Customer Relationship Management
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Krow Adds New Features to Improve Its Performance and Augment User ExperienceKrow, a customer-centric professional services automation (PSA) solution, announced new features in its fall 2019 release, improving its customer experience and extending... |
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Cerner EHR Partners With Uber to Improve Healthcare LogisticsA new partnership has formed between Cerner and Uber, as reported in Forbes. Together the electronic health records (EHR) vendor and ridesharing giant are planning to make... |
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Conversational UI Is the Talk of Oracle OpenWorld 2019Conversational user interfaces (UIs) aim to replace traditional point-and-click user interfaces with natural language touchpoints. At OpenWorld 2019, Oracle announced... |
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Oracle's Introduction of Redwood UX Paradigm a Step Towards Better End-User AdoptionOracle introduced its new “Redwood” UX at Oracle OpenWorld 2019, promising a better – and more consistent – user experience across the bulk of its enterprise application... |
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Freshworks Acquires Its 18th Start-Up, Enhancing Its Product Manager Collaboration ToolCustomer engagement software company FreshWorks announced that it has acquired a cloud-based prototyping and usability testing platform, Bangalore-based CanvasFlip. |
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eClinicalWorks EHR to Be Implemented Across Hundreds of ClinicseClinicalWorks has been selected to replace a legacy, in-house developed EHR across more than 200 practices that are part of the Advocare health network. |
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Artificial Intelligence Takes the Stage at Oracle OpenWorld as a Major Bet for the Enterprise Software GiantArtificial intelligence (AI) has been a key focus area of investment for major enterprise application vendors, and Oracle is no exception. At Oracle OpenWorld 2019, Oracle... |
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Meditech Expanding EHR Feature-Sets InternationallyMeditech EHR looks to fill the international void left by Cerner and Epic by complying with international health regulations. |
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Epic and Humana Create an Alliance to Improve Patient, Provider, and Payer ExperienceThe alliance between Epic and Humana is centered on creating better data insights as well as improving patient and provider interactions at the point of care. |
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Salesforce Acquires Tableau – A Smart Acquisition for Customer-Centric AnalyticsSalesforce’s recent acquisition of business intelligence vendor Tableau sets the stage for a new frontier in customer data analytics. It marks a perceptive buy in a market... |
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