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Apps, Alexa, and Audio Hardware – Web Conferencing Vendors Try Different Approaches to Ease Setup Pains
No matter what the IT department says, the employee experience using web conferencing technology in boardrooms often leaves a lot to be desired. Getting connected to the right virtual conference room too often involves juggling several remotes and playing guessing games with cables. Vendors in the space are aware of this pain and are coming up with creative new ways of addressing it. Let’s examine announcements made by two vendors in the past couple of weeks.
GoToMeeting Partners With Dolby Voice for New HardwareFollowing an early summer announcement about a new partnership with Dolby Voice, GoToMeeting announced that its GoToRoom technology is now supported by Dolby’s hardware: Conference Phone, Voice Camera, and Voice Hub. Natively supporting the GoToRoom software, the Dolby equipment can upgrade a web conferencing experience by offering zooming and panning with the camera, a head-on view of the whiteboard, high-dynamic range mapping to handle different lighting situations, and the ability to capture distant voices.
Dolby’s conference room hardware collection will now natively integrate with GoToRoom. Source: GoToMeeting.
GoToMeeting Updates Mobile App With Room Launcher
Customers who use the GoToMeeting mobile app and have GoToRoom-enabled meeting spaces will benefit from these new features, announced August 12. An app update will deliver the feature that uses Bluetooth to detect nearby GoToRoom spaces. Look for the new Room Launcher icon. From there, tapping on a meeting in your calendar can automatically launch the connection to the room you’ve selected.
GoToMeeting mobile app users will find Room Launcher added with its latest update. Source: GoToMeeting.
Poly Upgrades Its Conference Hardware to Add Alexa
Amazon announced Alexa for Business in fall 2017 and has been adding more partners to the program since, but without as much fanfare. Poly (formerly Polycom) is the latest partner to support Alexa for Business, adding the voice assistant to its Trio conference systems, reports the Skype for Business Insider. The RealPresence Trio 880 firmware update brings Alexa along for the ride. It allows users to ask Alexa to complete a range of tasks: make phone calls, join meetings, start or end meetings, book a conference room, or access company custom skills.
Money spent on high-quality web conferencing systems goes to waste if the equipment is too hard to use. If your staff often complain about meetings gone awry because of clunky equipment or setup requirements, do the research on what intuitive approaches your vendor has made available or are currently in development. Sometimes all it takes to turn web conferencing setup from a disaster to a delight is a good mobile app or an assist from Alexa.
Google has announced several updates to its G-Suite offering, which aims to heavily integrate and better secure its teamwork applications. The move represents a clear attempt by Google to directly compete with Microsoft’s office productivity suite, with several of the G-Suite updates mirroring the logical architecture of Office 365.
As of July 1, 2020, over 70,000 small business users receiving their Microsoft 365 services from Navisite will now receive them from Intermedia. The move means that Navisite’s users now have access to a range of Intermedia offerings, including Unite, Contact Center, and AnyMeeting.
Zoom recently announced Zoom for Home: an all-in-one hardware and software for home users designed to enable the work-from-home user with a single home appliance for web conferencing, phone calling, and interactive whiteboard collaboration.
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University researchers used artificial intelligence in an experiment to determine the extent of privacy risks that come with the use of this web conferencing tool. Publicly available data scraped from social networks was cross-referenced as part of this research.
As Zoom approaches the end of its 90 day moratorium on enhancements to focus on security, the company names Jason Lee, SalesForce’s former SVP of Security Operations, as its new CISO.
Moving townhall meetings online can present a range of virtual problems – not least, which web conferencing tool to use! This note explores how Microsoft Teams can be used by governmental bodies to remotely host their townhalls and other public engagements.
Upgrading one’s videoconferencing hardware is an important long-term investment that revolves around several decision points. This note offers a process for thinking about these decision points.
Two new vulnerabilities in Zoom’s web conferencing software were discovered in early June 2020. The vulnerabilities could allow malicious actors the ability to execute arbitrary code on target hosts and exploit path traversal vulnerabilities in the software. Zoom’s latest update addresses and remediates the vulnerabilities.