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Smartsheet

Smartsheet

Composite Score
8.9 /10
CX Score
9.1 /10

What is Smartsheet?

Smartsheet is the best way to plan, track, automate, and report on work, enabling you to move from idea to impact — fast.

Company Details


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Awards & Recognition

Smartsheet won the following awards in the Project Management - Enterprise category

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Smartsheet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Smartsheet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Smartsheet?

2% Negative
5% Neutral
93% Positive

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Transparent

Feature Ratings

Average 84

Collaboration

87

Planning and Scheduling

85

Workflow Management

84

Document Management

83

Time & Expense Tracking

83

Resource Management

83

Dependency and Milestone Tracking

82

Reporting

82

Budget Management

82

Hierarchical Task Management

81

Mobile Access

79

Vendor Capability Ratings

Average 82

Ease of Implementation

86

Quality of Features

84

Ease of Customization

84

Ease of IT Administration

83

Breadth of Features

82

Usability and Intuitiveness

82

Ease of Data Integration

81

Business Value Created

81

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

80

Vendor Support

79

Smartsheet Reviews

Ethan G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Our teams' performance has improved.

Likeliness to Recommend

10 /10

What differentiates Smartsheet from other similar products?

Smarsheet is a great management tool for projects that is easy to use and keeps projects on track. It has an alert tool that is useful and keeps teams up to speed with project delivery timelines. The Gantt tool helps teams to stay on top of their projects and manage deadlines efficiently. The reporting tool is also great at understanding data in real time. It is affordable for both small and large organizations.

What is your favorite aspect of this product?

I love using the automation tool as it saves time for us and every manual and repetitive tasks is off our shoulder. Our teams' performance has improved and projects delivered on the scheduled budget and time. Our project managers can execute a project by clearly define them on a smooth workflow. I love that all our projects are well organized and on track. It is easy to use and efficiency has been present in our work activities because of Smartsheet.

What do you dislike most about this product?

I have founding nothing I dislike about this software, as it has helped us collaborate on projects effectively.

What recommendations would you give to someone considering this product?

I would advise spending time to know how the features work and to assure you the learning curve is smooth. It provides all the tools you need to manage projects. It works well for organization with complex projects that needs a clear, defined workflow.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ikki P.

  • Role: Student Academic
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Best programming software

Likeliness to Recommend

9 /10

What differentiates Smartsheet from other similar products?

You can add attachments within your spreadsheets to match the information or data that is listed in Smartsheet.

What is your favorite aspect of this product?

From an IT perspective, the administrative tools are perfect for our needs. The ability to create Gant charts, prioritize tasks, and keep my team up to date with scheduling. The ability to easily modify timelines and organize data clearly.

What do you dislike most about this product?

The tool is very flexible, efficient, completely competent, everything is done through an interface similar to a spreadsheet, so it is very easy to create reports, extract information, etc.

What recommendations would you give to someone considering this product?

For teams that need more support for their projects, Smartsheet is the perfect choice due to its set of project-ready functionality. Regardless of the software you use, Smartsheet offers the features that meet your business requirements.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Charles C.

  • Role: Operations
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

”Project Manager With All Modules Under One Place”

Likeliness to Recommend

9 /10

What differentiates Smartsheet from other similar products?

Smartsheet is a project management tool that assures you that your projects and tasks are in progress in the right manner and notifies you ones which project is complete and when and also who was doing particular task. It also helps you to assign duties to the right individual. It help one to budget for projects and estimate correct completion period.

What is your favorite aspect of this product?

Ability to exempt cost of hiring several project managers and it is also accurate and time saver.

What do you dislike most about this product?

O don't have Any complain upon its services.

What recommendations would you give to someone considering this product?

I would recommend Smartsheet to all of perspective users hence its' vendor ensures we've got the best services all time.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

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