What is Smartsheet?
Smartsheet is the best way to plan, track, automate, and report on work, enabling you to move from idea to impact — fast.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Smartsheet?
Pros
- Performance Enhancing
- Enables Productivity
- Trustworthy
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Task Assignment
Task Status
Task Categorization
List Tasks
Task Prioritization
Task Reporting
Add Notes
Add Attachments
Due Dates
Shared Task List
Automated Workflow
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Breadth of Features
Ease of IT Administration
Business Value Created
Availability and Quality of Training
Ease of Data Integration
Usability and Intuitiveness
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
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Smartsheet Reviews
Richard S.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Nov 2024
Automating processes during project management
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
Process automation has led us to close new businesses, add our team to new projects, and innovate in the different areas of our company. The team now coordinates much more efficiently since we have the collaboration functions, scalability of the sheets, automated data collection, customization, and configuration, all of which is a compendium of possibilities for saving time, money, and has even allowed us to improve our annual ROI. Another positive point is the ease of carrying out collaborative work as a team, this being a fundamental part of our daily work to follow the workflow and coordinate the parts of our teams in the departments.
What is your favorite aspect of this product?
Smartsheet has allowed us to manage our projects and follow a line of work very efficiently from day one. It provides an interface packed with tools that has allowed us to automate work processes, from information collection, data analysis and report preparation, which is a comprehensive management of different work projects. Smartsheet is an easy-to-use platform, our work team has easily adapted to each function and any new features from the support team and the support material provided in its library have been the necessary support to improve and facilitate our navigation on the platform.
What do you dislike most about this product?
Our work team has adapted perfectly to the functions provided by Smartsheet, it has facilitated our work, it has been easy to use, it has automated various processes, integrated our work team and even customer support has always been attentive. Every part of the platform has been exactly what we needed, so I can't find any negative aspects to highlight; when something fails, an update is always there to fix it.
What recommendations would you give to someone considering this product?
I understand that with so many tools, Smartsheet can become an overwhelming tool, but it provides each and every one of the possibilities to correctly understand the function of the entire platform. My recommendation is to get more information about the entire function and thus facilitate the integration process.
Pros
- Reliable
- Performance Enhancing
- Trustworthy
- Unique Features
Muhammad R.
- Role: Vendor Management
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Nov 2024
Great product. Highly recommended.
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
Multiple users access with individual customization is a very user friendly manner..
What is your favorite aspect of this product?
My favorite feature is the Dashboard functionality. My job involves a lot of data entry and reporting - I can set up a template for each project, and using the Summary functionality, my progress on each progress is automatically rolled up into a report for my supervisors to check in on. And going one step further, I can easily turn these reports into impressive visualizations using Dashboards.
What do you dislike most about this product?
Small things like I can't delete more than 5 columns at a time, I can't paste more than 500 rows at a time, things like that
What recommendations would you give to someone considering this product?
The positives far outweigh the benefits of this product. Highly recommended for professionals.
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Client Friendly Policies
Temitope S.
- Role: Information Technology
- Industry: Government
- Involvement: IT Leader or Manager
Submitted Nov 2024
One of the easiest Task management tool out there.
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
Smartsheet easy to use drag and drop UI makes usage easy.
What is your favorite aspect of this product?
Drag and Drop ease of use.
What do you dislike most about this product?
Some of its features are not useful to me and hence these features can sometimes hinder me from using other important features.
What recommendations would you give to someone considering this product?
Go for it, it ranks high in its ease of use when compared to other task management tool.
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service