What is SmartFile?
SmartFile is a highly customizable file management solution for businesses seeking scalable file storage, transfer and management with increased control and compliance. Fully integrate SmartFile with internal security and access permissions while enjoying the secure storage, custom branding and multi-user access of the Web App. SmartFile provides unique solutions for governance, management and analytics.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
82 Likeliness to Recommend
100 Plan to Renew
80 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+97 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love SmartFile?
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Cons
- Charges for Enhancements
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Large File Optimization
Cognitive Content Services
Enterprise Grade Security Controls
Team Collaboration
Real-Time Synchronization
Task Management and Workflow
Electronic Signatures
Mobility Support
3rd-Party Integrations
Drag and Drop User Interface
Data Loss Prevention
Vendor Capability Ratings
Ease of Data Integration
Ease of Implementation
Ease of Customization
Business Value Created
Ease of IT Administration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Breadth of Features
Vendor Support
Quality of Features
Availability and Quality of Training
SmartFile Reviews
Emily J.
- Role: Industry Specific Role
- Industry: Food and Beverage
- Involvement: Initial Implementation
Submitted Mar 2020
The standout feature for this service
Likeliness to Recommend
What differentiates SmartFile from other similar products?
We appreciate the unlimited file size, extremely affordable coast, and great sales team.
What is your favorite aspect of this product?
Ease of use and ability to easily teach other.
What do you dislike most about this product?
Not much.
What recommendations would you give to someone considering this product?
They’re very affordable. There are other systems that seem fancier, but this is a great value.
Pros
- Reliable
- Efficient Service
- Effective Service
- Saves Time