What is SmartFile?
SmartFile is a highly customizable file management solution for businesses seeking scalable file storage, transfer and management with increased control and compliance. Fully integrate SmartFile with internal security and access permissions while enjoying the secure storage, custom branding and multi-user access of the Web App. SmartFile provides unique solutions for governance, management and analytics.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
82 Likeliness to Recommend
100 Plan to Renew
80 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+97 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love SmartFile?
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Cons
- Charges for Enhancements
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Large File Optimization
Cognitive Content Services
Enterprise Grade Security Controls
Team Collaboration
Real-Time Synchronization
Task Management and Workflow
Electronic Signatures
Mobility Support
3rd-Party Integrations
Drag and Drop User Interface
Data Loss Prevention
Vendor Capability Ratings
Ease of Data Integration
Ease of Implementation
Ease of Customization
Business Value Created
Ease of IT Administration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Breadth of Features
Vendor Support
Quality of Features
Availability and Quality of Training
SmartFile Reviews
Mohamed j.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jan 2025
Best cloud storage software.
Likeliness to Recommend
What differentiates SmartFile from other similar products?
Smartfile is a file sharing and management solution that distinguishes itself from competitors through its user friendly and focus on secure file sharing and collaboration.
What is your favorite aspect of this product?
Secure file sharing. Customizable branding and responsive customer support.
What do you dislike most about this product?
Share folder management and user interface experience.
What recommendations would you give to someone considering this product?
I would recommend you to check with your IT infrastructure. And buy the best premium plan accordingly.
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Trustworthy
Chidinma Cynthia D.
- Role: Operations
- Industry: Engineering
- Involvement: Business Leader or Manager
Submitted Jun 2025
Reliable and Secure File Management for Teams
Likeliness to Recommend
What differentiates SmartFile from other similar products?
SmartFile stands out with its robust combination of enterprise-grade security, granular access controls, and user-friendly drag-and-drop interface. It offers seamless integration with existing systems, real-time synchronization, and powerful audit trails, ensuring compliance and transparency. Its focus on scalability and customization makes it ideal for businesses needing secure, efficient file management.
What is your favorite aspect of this product?
My favorite aspect of SmartFile is its robust security and granular access control features. It gives me confidence that sensitive files are protected while allowing flexible permission settings for different users. This balance of strong security with ease of use helps streamline file management without compromising data safety.
What do you dislike most about this product?
What I dislike most about SmartFile is that some advanced features, like workflow automation and certain integrations, feel limited or require additional setup. This can make it less intuitive for teams looking for an all-in-one solution, and sometimes adds complexity for users who want a more streamlined experience.
What recommendations would you give to someone considering this product?
I’d recommend SmartFile to businesses that prioritize strong security and detailed access controls for their file management. It’s especially well-suited for teams handling sensitive data who need reliable compliance and audit features. However, if you need extensive workflow automation or seamless third-party integrations out of the box, be prepared for some customization or additional tools.
Pros
- Security Protects
- Helps Innovate
- Reliable
- Efficient Service
Cons
- Less Friendly Negotiation
PETER O.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2025
Fantastic product
Likeliness to Recommend
What differentiates SmartFile from other similar products?
Its more cost friendly
What is your favorite aspect of this product?
Cloud Storage
What do you dislike most about this product?
None for now
What recommendations would you give to someone considering this product?
It saves time and reliable
Pros
- Continually Improving Product
- Enables Productivity
- Trustworthy
- Effective Service