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OpenText HighTail Logo
OpenText HighTail Logo
OpenText Corporation

OpenText HighTail

Composite Score
7.7 /10
CX Score
8.1 /10
Category
OpenText HighTail
7.7 /10

What is OpenText HighTail?

Whether you prefer to select files, drag and drop or import content from other services, we make it easy to upload and share your work. Decide who will receive your shared content and further protect your work with access codes, protected links and expiration dates. Streamline creative reviews by replacing low-res attachments and piecemeal feedback with simple, intuitive collaboration.

Company Details


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OpenText HighTail Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

93 Likeliness to Recommend

100 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+100 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love OpenText HighTail?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 79

Data Loss Prevention

98

Access Control and Rights Management

94

Audit Trail

92

Electronic Signatures

91

Task Management and Workflow

90

Mobility Support

86

Large File Optimization

84

Enterprise Grade Security Controls

84

Real-Time Synchronization

83

Team Collaboration

79

3rd-Party Integrations

77

Vendor Capability Ratings

Average 89

Ease of Data Integration

94

Ease of Implementation

92

Business Value Created

92

Availability and Quality of Training

91

Usability and Intuitiveness

91

Ease of IT Administration

88

Breadth of Features

88

Product Strategy and Rate of Improvement

88

Quality of Features

87

Ease of Customization

85

Vendor Support

80

OpenText HighTail Reviews

Yomabasi Fortune B.

  • Role: Information Technology
  • Industry: Communications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2024

Awesome Product!

Likeliness to Recommend

10 /10

What differentiates OpenText HighTail from other similar products?

OpenText Hightail stands out from similar products due to its specific focus on creative collaboration, making it ideal for teams working on media-heavy projects like videos, images, and design files.

What is your favorite aspect of this product?

My favorite aspect of OpenText Hightail is its visual feedback and annotation tools. These features allow users to pinpoint specific areas in images or frames in videos, making it easy for teams to provide precise, contextual feedback. This is invaluable for creative projects where even minor details matter, as it reduces the chances of miscommunication and speeds up the revision process.

What do you dislike most about this product?

One potential drawback of OpenText Hightail is its limited task management and project tracking capabilities compared to dedicated project management tools. While it excels at file sharing and feedback, it lacks robust tools for managing timelines, assigning tasks, or tracking project progress, which are essential for keeping larger, complex projects organized.

What recommendations would you give to someone considering this product?

When considering OpenText Hightail, first assess your specific needs, including file sizes and security requirements. Familiarize yourself with key features like file sharing, project collaboration, and integration capabilities. Review security protocols to ensure data protection and consider user experience for effective collaboration.

Pros

  • Helps Innovate
  • Reliable
  • Efficient Service
  • Effective Service

Shams A.

  • Role: Sales Marketing
  • Industry: Communications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

Easy to use & well suited software

Likeliness to Recommend

8 /10

What differentiates OpenText HighTail from other similar products?

File Tracking analytics like who viewed the file or downloaded it and streamlined workflow for enterprises.

What is your favorite aspect of this product?

Large file handling as it is designed to handle large file transfers efficiently, And, it also ncludes robust security measures such as customisable access controls, encryption, and password protection for shared files.

What do you dislike most about this product?

There are no such downsides, but it's a little pricey for someone new who might consider this.

What recommendations would you give to someone considering this product?

It's a great product, can give it a shot.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Efficient Service
  • Inspires Innovation

Padhraic N.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

Easy to use with drag-and-drop function

Likeliness to Recommend

9 /10

What differentiates OpenText HighTail from other similar products?

The HightTail Spaces desktop app allows us to collaborate on creative projects with my team and store files in the cloud, and HighTail sharing enables us to send files up to 100GB

What is your favorite aspect of this product?

The HighTail File Transfer Protocol that is used to transfer computer files between a client and server on a computer network

What do you dislike most about this product?

The company no longer supports the HighTail Outlook plugin but we still sync Hightail with Microsoft OneDrive and OpenText Core accounts

What recommendations would you give to someone considering this product?

If you need to share a solution with loads of features and functionality to share, transfer and store files in different ways, then HighTail is the best for you

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
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