What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
97 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Enables Productivity
- Respectful
- Performance Enhancing
- Trustworthy
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Instant Messaging
File Sharing Collaboration
Notifications
Document Collaboration
Granular Access Management
Integration With Productivity Tools
Cross Platform Support
Search
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Breadth of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
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Web and Video Conferencing - Enterprise
Translation missing: en.product_page.ratings.score 8.7
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Digital Workplace
Translation missing: en.product_page.ratings.score 8.6
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Microsoft Teams Reviews
Riley T.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jun 2023
A difference maker for our early stage startup
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Teams is a unique offering that combines multiple interaction modalities necessary for team members to get things done across our business. Combining UCC functionality, seamless integration with the MS Suite of products as well as popular third party platforms, Teams represents a central hub for agile businesses to operate and interact with customers & partners.
What is your favorite aspect of this product?
Seamless integration with broader MS Suite and popular third party platforms
What do you dislike most about this product?
The virtual meeting capabilities are not at the same level as Zoom, though it's better than Meets and many other competitors. Audio/Video quality specifically is a gap vs. Zoom.
What recommendations would you give to someone considering this product?
Imo, this is an ideal platform for startups to build their business on, if they are fine with being a MS shop. If one is set on being a Google shop, you can still leverage Teams, however, you will not be fully leveraging the power and capabilities of this excellent UCC platform.
Pros
- Enables Productivity
- Helps Innovate
- Reliable
- Performance Enhancing
Fraser D.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2023
excellent for large organizations
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
breadth of features and integrations with 3rd party apps
What is your favorite aspect of this product?
it makes communication easy and enables me to work from home.
What do you dislike most about this product?
Connectivity issues are somewhat frequent.
What recommendations would you give to someone considering this product?
Go for it if you have a large, distributed team.
Pros
- Enables Productivity
- Performance Enhancing
- Unique Features
- Efficient Service
Sergio Andres R.
- Role: Operations
- Industry: Manufacturing
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2023
a practical and efficient solution
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Integration with Microsoft 365, Extensive third-party integrations, Communication and collaboration hub, Security and compliance, Scalability and enterprise-level capabilities
What is your favorite aspect of this product?
It is very easy to understand and it is possible to integrate it with a large number of applications, it allows you to store and share information very easily to work together
What do you dislike most about this product?
sometimes it fails and it is not possible to establish a communication or make calls
What recommendations would you give to someone considering this product?
do not hesitate to use the product, it is very friendly and facilitates joint work
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity