What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
97 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Enables Productivity
- Respectful
- Performance Enhancing
- Trustworthy
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Instant Messaging
File Sharing Collaboration
Notifications
Document Collaboration
Granular Access Management
Integration With Productivity Tools
Cross Platform Support
Search
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Breadth of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
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Web and Video Conferencing - Enterprise
Translation missing: en.product_page.ratings.score 8.7
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Digital Workplace
Translation missing: en.product_page.ratings.score 8.6
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Microsoft Teams Reviews
Sarah C.
- Role: Sales Marketing
- Industry: Not for Profit
- Involvement: End User of Application
Submitted Jun 2023
Does the job, but not very intuitive.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It's pretty similar (and not quite as good in some cases) as other products, but it does everything in one place which is really useful as a business.
What is your favorite aspect of this product?
I like that it works for both internal and external meetings and also has multiple other functions.
What do you dislike most about this product?
That the screenshare button is right beside the leave meeting button.
What recommendations would you give to someone considering this product?
If it's part of your company's offer for you to use, then it's great. But if you're paying for it separately, then you might want to look at other products.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Efficient Service
Cons
- Commodity Features
Nayan D.
- Role: Information Technology
- Industry: Retail
- Involvement: End User of Application
Submitted Jun 2023
Amazing for Video/Audio calls and speed of updates
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
- Microsoft integration - AI enabled features
What is your favorite aspect of this product?
- Robustness of the product - Sound/Video clarity - Office integration
What do you dislike most about this product?
If i have to ask 1 think to improve that would be messaging (IM). Somewhere slack style is best but other than this Teams is just killing it.
What recommendations would you give to someone considering this product?
Microsoft Teams is the goto software with multi device support and great for audio and video calls. Integration with microsoft ecosystem (sharepoint) is amazing. If its only IM's i would suggest to look elsewhere.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Emily R.
- Role: Industry Specific Role
- Industry: Education
- Involvement: End User of Application
Submitted Jun 2023
Run of the mill with some extra integration
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Incorporation with Microsoft products and active directory
What is your favorite aspect of this product?
Whiteboard feature during chats
What do you dislike most about this product?
Channel organization can be messy
What recommendations would you give to someone considering this product?
Understand that you can be shown as away while working in another program
Pros
- Enables Productivity
- Acts with Integrity
- Security Protects
- Continually Improving Product
Cons
- Leverages Incumbent Status