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Google Analytics Logo Award Winner Product Badge
Google Analytics Logo Award Winner Product Badge
Google

Google Analytics

Composite Score
8.9 /10
CX Score
9.2 /10
Google Analytics
8.9 /10

What is Google Analytics?

Google Analytics is a platform that collects data from your websites and apps to create reports that provide insights into your business. It is the go-to platform for millions of website and app owners seeking to gain a deeper understanding of their website and app performance. With Google Analytics, you can fine-tune your digital strategy, optimize your campaigns, and take your online presence to new heights, and get a complete understanding of your customers across devices and platforms. Google Analytics gives you the tools, free of charge, to understand the customer journey and improve marketing ROI.

Company Details


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Awards & Recognition

Google Analytics won the following awards in the Website Analytics category

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Google Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

1
Since last award

98 Plan to Renew

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Analytics?

2% Negative
4% Neutral
94% Positive

Pros

  • Performance Enhancing
  • Enables Productivity
  • Reliable
  • Helps Innovate

Feature Ratings

Average 85

Audience Segmentation

87

Audience Demographics

86

Device and Browser Analytics

86

Paid Search Integration

86

Conversion Analysis

86

Search Engine Optimization

85

Data Visualization

85

Customer Value Analysis

85

Social Media Analytics

83

Customer Journey Modelling

83

API Framework

82

Vendor Capability Ratings

Average 83

Business Value Created

88

Quality of Features

86

Ease of Implementation

85

Breadth of Features

85

Ease of Data Integration

85

Product Strategy and Rate of Improvement

83

Ease of IT Administration

83

Ease of Customization

82

Availability and Quality of Training

82

Usability and Intuitiveness

81

Vendor Support

77

Google Analytics Reviews

Dennis N.

  • Role: Information Technology
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2025

"Great for data-driven decisions, not beginners

Likeliness to Recommend

3 /10

What differentiates Google Analytics from other similar products?

Google Analytics stands out due to its deep integration with Google’s ecosystem (Ads, Search Console, etc.), powerful AI-driven insights, free access for most users, and robust data visualization and reporting tools.

What is your favorite aspect of this product?

One of the best aspects of Google Analytics is its ability to provide real-time insights and detailed user behavior tracking, helping businesses make data-driven decisions efficiently.

What do you dislike most about this product?

The steep learning curve and complexity of Google Analytics can be overwhelming, especially for beginners. Additionally, recent changes in GA4 have removed some familiar features from Universal Analytics, making the transition challenging for many users.

What recommendations would you give to someone considering this product?

1. Learn the Basics – Start with Google’s free training courses to understand key metrics and reports. 2. Set Clear Goals – Define what you want to track (e.g., traffic, conversions, user behavior) to make the most of the data. 3. Integrate with Other Tools – Connect Google Analytics with Google Ads, Search Console, and other platforms for deeper insights. 4. Customize Reports – Use custom dashboards and reports to focus on the most relevant data for your needs. 5. Stay Updated – GA4 is evolving, so keep up with new features and best practices to maximize its potential.

Pros

  • Trustworthy
  • Unique Features
  • Efficient Service
  • Saves Time

Rajiv K.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2025

Get Analytics -Easy to use tool for Best analytics

Likeliness to Recommend

9 /10

What differentiates Google Analytics from other similar products?

Easy to use and implement ads and get the forecast of it and results of it as well

What is your favorite aspect of this product?

best part is to get the result easily and mostly the accurate result graph as well

What do you dislike most about this product?

nothing everything is fine and easy to setup as well

What recommendations would you give to someone considering this product?

best product please purchase if you are looking for analytical tool for ads and leads

Pros

  • Efficient Service
  • Effective Service
  • Caring
  • Saves Time

Adnan C.

  • Role: Finance
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

Google analytics for traffic analyse

Likeliness to Recommend

10 /10

What differentiates Google Analytics from other similar products?

Google analytics create deep insights on how user interact and analyze all user data like their age , location .

What is your favorite aspect of this product?

Google analytics keep record of all the traffic information on the site and peak engagement time with feature of ecommerce tracking.

What do you dislike most about this product?

I would say that it require some prior learning to use google analytics, rest it is best in my opinion.

What recommendations would you give to someone considering this product?

I would recommend this to everyone out there who want to use for best analytics of their customer engagement record and traffic analysis on website with best privacy tracking.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Effective Service

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