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Cerkl

Cerkl Broadcast

Composite Score

7.9 /10

CX Score

8.3 /10

5 Reviews Write a Review

What is Cerkl Broadcast?

Cerkl Broadcast is a forward-thinking employee communications suite. Unlike existing email-only or platform-centric mobile solutions, Broadcast unites your existing employee comms channels to deliver a modern employee experience. Employees can receive targeted comms to their email, SharePoint, Teams, Broadcast mobile app, and more. Broadcast’s cross-channel experience encourages employees to consume content on their preferred platform. Share real-time, cross-channel analytics with your team and leadership to track your organizational comms goals.

Company Details

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Cerkl Broadcast Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

90 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cerkl Broadcast?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 86

Mobile

Employee Directory

Emergency Notification

Single Sign-On (SSO)

Rewards Recognition

News Feeds, Alerts & Notifications

Application Integration

Instant Messaging

Intranet

Pulse Surveys

Newsletter Creation

Vendor Capability Ratings

Average 84

Breadth of Features

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of IT Administration

Vendor Support

Ease of Implementation

Ease of Data Integration

Quality of Features

Business Value Created

Usability and Intuitiveness

Ease of Customization

Cerkl Broadcast Reviews

Oni O.

Role: Sales Marketing
Industry: Communications
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2025

Great tool, needs better analytics and integration

Likeliness to Recommend

9 /10

What differentiates Cerkl Broadcast from other similar products?

Cerkl Broadcast stands out with AI-driven personalization, automated content delivery, and advanced audience segmentation.

What is your favorite aspect of this product?

Its AI-driven personalization and automated content delivery enhance audience engagement and communication efficiency.

What do you dislike most about this product?

Limited analytics, integration challenges, and a need for more customization options.

What recommendations would you give to someone considering this product?

Test its AI personalization, evaluate integration capabilities, and ensure analytics meet your needs.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Puru R.

Role: Student Academic
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2024

Fantastic Product

Likeliness to Recommend

8 /10

What differentiates Cerkl Broadcast from other similar products?

Cerkl Broadcast stands out due to its AI-driven personalization, allowing content to be automatically tailored to individual audience preferences, optimizing engagement without manual effort. Its seamless integration with multiple communication channels also sets it apart from traditional email-only platforms.

What is your favorite aspect of this product?

The advanced AI-based content personalization is my favorite feature, as it automates targeting, ensuring each recipient gets relevant content, which boosts engagement without adding workload.

What do you dislike most about this product?

The product could benefit from a more intuitive user interface, particularly for new users, as the initial setup and navigation can be overwhelming for those unfamiliar with the platform.

What recommendations would you give to someone considering this product?

I recommend taking full advantage of the AI-driven features for personalized content distribution and investing time in learning the platform's capabilities, as the long-term benefits in engagement and efficiency are substantial.

Pros

Continually Improving Product
Trustworthy
Unique Features
Efficient Service

Latest Research

Cerkl Broadcast

What is Cerkl Broadcast?

Company Details

Need Assistance?

Cerkl Broadcast Ratings

89 Likeliness to Recommend

100 Plan to Renew

90 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+98 Net Emotional Footprint

How much do users love Cerkl Broadcast?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Employee Directory Employees can browse a searchable directory containing job titles and contact information of co-workers, or identify candidates for collaboration.

Emergency Notification Ability to carry out mass notification to business continuity key stakeholders, and other relevant parties.​

Single Sign-On (SSO) Login authentication linked to corporate login credentials, and user account information auto-populated to the expense profile.

Rewards Recognition Software allows for tracking and management of employee rewards and recognition programs

News Feeds, Alerts & Notifications Provides configurable in-app news feeds as well as real-time alerts and updates of all board relevant meeting information.

Application Integration Includes functional and data integration with common applications such as CRM, CSM, ERP, email, etc.

Instant Messaging Real-time, text-based communication between two or more people

Intranet Private network that allows collaboration and storage of sensitive documents.

Pulse Surveys Create and distribute short surveys to measure employee engagement levels over time.

Newsletter Creation Ability to create and distribute company newsletters to employees.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Cerkl Broadcast Reviews

Oni O.

Great tool, needs better analytics and integration

Likeliness to Recommend

Pros

Puru R.

Fantastic Product

Likeliness to Recommend

Pros

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Feature Ratings

Mobile

Employee Directory

Emergency Notification

Single Sign-On (SSO)

Rewards Recognition

News Feeds, Alerts & Notifications

Application Integration

Instant Messaging

Intranet

Pulse Surveys

Newsletter Creation

Vendor Capability Ratings

Breadth of Features

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of IT Administration

Vendor Support

Ease of Implementation

Ease of Data Integration

Quality of Features

Business Value Created

Usability and Intuitiveness

Ease of Customization