Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
+1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)
Automation Anywhere Logo Award Winner Product Badge
Automation Anywhere Logo Award Winner Product Badge
Automation Anywhere Inc.

Automation Anywhere

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Automation Anywhere
8.9 /10

What is Automation Anywhere?

Automation Anywhere is the world’s leading Agentic Process Automation (APA) Platform that puts AI to work across organizations. The company’s platform is powered with specialized AI, generative AI and offers process discovery, RPA, AI agents, end-to-end process orchestration, document processing and analytics, with a security and governance-first approach. Automation Anywhere empowers organizations worldwide to unleash productivity gains, improve customer experiences and create new revenue streams. The company is guided by its vision to fuel the future of work by unleashing human potential through Agentic AI-powered automation. Learn more at www.automationanywhere.com

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Automation Anywhere won the following awards in the Robotic Process Automation - Enterprise category

Filter By

Automation Anywhere Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Automation Anywhere.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

97 Plan to Renew

83 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Automation Anywhere?

1% Negative
4% Neutral
95% Positive

Pros

  • Helps Innovate
  • Trustworthy
  • Inspires Innovation
  • Altruistic

Feature Ratings

Average 85

Out of the box integration

92

Process Discovery

88

Code-Free Programming

86

Action Logging

85

Central Deployment

85

Cloud Hosting

84

Exception Handling

84

Natural Language Processing

84

Concurrent Work

83

Performance Monitoring

83

Distributed Work

83

Vendor Capability Ratings

Average 82

Business Value Created

84

Ease of Implementation

84

Breadth of Features

83

Ease of Data Integration

83

Ease of IT Administration

82

Quality of Features

82

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

81

Usability and Intuitiveness

81

Availability and Quality of Training

80

Automation Anywhere Screenshots

Automation Anywhere Downloads

Automation Anywhere Videos

Automation Anywhere Reviews

Nitin M.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2024

Leader in RPA industry.

Likeliness to Recommend

8 /10

What differentiates Automation Anywhere from other similar products?

It’s rich availability of prebuilt bots in bot store across various type of application automation, ability to incorporate latest AI and ML features for intelligent automation and AARI framework which helps human, bot and process interface makes it stand out of the crowd. Easy plug and play actions for implementing low code automation solutions and works with wide range of applications, OS and tools.

What is your favorite aspect of this product?

Intelligent automation where one can leverage AI/ML capabilities, copilot which save lot of time in building the solution, bot store with rich prebuilt templates for various applications automation, defining industry best practices template for bot building and customizable bot insight dashboard creation ability. Also hassle free bot deployment across different environments.

What do you dislike most about this product?

Its capability to work with different programming languages or scripts to get the work around can be improved.

What recommendations would you give to someone considering this product?

It’s a great low code no code automation solution development, deployment tool which works with almost all type of industry and support all type of automation solutions.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Unique Features

Beatrice W.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2024

Automate with Ease - Embracing Automation Anywhere

Likeliness to Recommend

10 /10

What differentiates Automation Anywhere from other similar products?

One compelling use case for Automation Anywhere within our HR department is in payroll processing. By leveraging its advanced automation capabilities, we've reduced manual intervention in payroll calculations by over 50%;minimizing errors and accelerating the payroll cycle.

What is your favorite aspect of this product?

My team particularly appreciates the ease of creating and managing bots through Automation Anywhere's intuitive interface. The drag-and-drop functionality allows even non-technical users to design and deploy automation workflows swiftly.

What do you dislike most about this product?

Automation anywhere has no significant drawbacks.

What recommendations would you give to someone considering this product?

Since adopting Automation Anywhere, we've observed tangible benefits across our HR operations. Beyond payroll processing, the platform has been instrumental in automating employee onboarding and offboarding processes. This has not only improved efficiency but also enhanced the overall employee experience by ensuring seamless transitions and compliance with company policies.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Tamar R.

  • Role: Operations
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2026

‎Automating work the smart way

Likeliness to Recommend

9 /10

What differentiates Automation Anywhere from other similar products?

The ease of deployment through a web-based Control Room allows me to manage and monitor bots centrally without heavy infrastructure setup. This makes scaling automation across our teams more straightforward compared to more complex, installation-heavy platforms.

What is your favorite aspect of this product?

I love the Control Room, where I can manage, schedule, and monitor all my bots in one place. Another strong point for me is the AI-powered automation, especially for handling documents like invoices and emails, which saves a lot of manual effort. Concluding, it helps me save time, reduce errors, and focus on more important work.

What do you dislike most about this product?

‎One downside I notice is that the bot development and debugging process can feel a bit complex and time-consuming, especially when dealing with large or multi-step automation workflows.

What recommendations would you give to someone considering this product?

‎I would also suggest investing time in learning the Control Room and bot-building interface properly, since good bot design and governance are key to long-term success.

Pros

  • Performance Enhancing
  • Efficient Service
  • Inspires Innovation
  • Caring

Most Popular Automation Anywhere Comparisons

Visit our IT’s Moment: A Technology-First Solution for Uncertain Times Resource Center
Over 100 analysts waiting to take your call right now: +1 (703) 340 1171