What is Automation Anywhere?
We are Automation Anywhere - the Automation Success Platform, a single, connected, scalable platform that automates complex manual processes across all your technology stack. With our complete suite of Intelligent Automation apps and tools, we help you use the power of AI to discover, digitize, automate, and scale any business process to drive collaboration, productivity and business growth. Once you’ve automated, we ensure you can securely scale across your company with our trusted cloud: flexible cloud-native automation that’s supported by a global ecosystem of partners and community members that will help you accelerate your automation initiatives.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
100 Plan to Renew
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Automation Anywhere?
Pros
- Continually Improving Product
- Enables Productivity
- Unique Features
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Real-Time Data Processing and Operations
Adaptive Learning / Training
Explainable AI (XAI)
Context-Aware Decision Making
Workflow Automation
Autonomous Decision Making
Analytics and Reporting
Natural Language Processing
Security and Privacy Compliance
Orchestration of Multi-System Workflows
Data Integration & Connectivity
Vendor Capability Ratings
Availability and Quality of Training
Ease of Implementation
Quality of Features
Product Strategy and Rate of Improvement
Ease of Customization
Business Value Created
Ease of Data Integration
Vendor Support
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
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Automation 360 | Automation Anywhere Intelligent Automation Platform
What is RPA?
Document Automation
Cloud Native Platform
Process Discovery
AARI
Automation Anywhere Reviews
Khushi K.
- Role: Information Technology
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Feb 2026
Powerful Scalable RPA Platform with Automation
Likeliness to Recommend
What differentiates Automation Anywhere from other similar products?
Automation Anywhere stands out with its strong combination of attended and unattended automation, a cloud-native architecture, and extensive bot-building capabilities. Its user-friendly interface and large community ecosystem make it accessible for both business users and developers. The platform also offers strong integration options with AI and cognitive services, enabling automation of complex tasks across systems.
What is your favorite aspect of this product?
My favorite aspect is its flexibility and scalability—especially the ability to design bots using low-code tools while still supporting advanced automation use cases. This makes it suitable for both simple repetitive tasks and complex enterprise workflows, without needing deep programming expertise.
What do you dislike most about this product?
What I dislike most about Automation Anywhere is that maintaining bots can become challenging when underlying applications change frequently—especially in environments with dynamic UI elements. While the platform offers powerful automation capabilities, the need for frequent bot updates and limited self-healing features can increase long-term maintenance effort. Additionally, some advanced analytics and AI capabilities often require external integrations rather than being fully native, which can add complexity to implementation.
What recommendations would you give to someone considering this product?
Before adopting it, assess your organization’s automation maturity and clearly define your use cases. Plan for proper governance and bot management to avoid maintenance issues as you scale. Also, invest time in training and explore pre-built bots and templates to accelerate development. Finally, consider how you will integrate AI and analytics to maximize the value of your automations.
Pros
- Reliable
- Effective Service
- Caring
- Altruistic