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Cisco Systems

AppDynamics

Composite Score
7.7 /10
CX Score
8.1 /10

What is AppDynamics?

AppDynamics APM automatically discovers, maps, and visualizes your critical customer journeys through each application service and infrastructure dependency. Teams have a single source of truth to focus on end-to-end performance in the context of the customer experience, instead of monitoring individual services.

Company Details


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Awards & Recognition

AppDynamics won the following awards in the AIOps category

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AppDynamics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on AppDynamics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

1
Since last award

95 Plan to Renew

81 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AppDynamics?

2% Negative
4% Neutral
94% Positive

Pros

  • Client Friendly Policies
  • Fair
  • Altruistic
  • Acts with Integrity

Feature Ratings

Average 80

Event & Alert Management Automation

84

Analyze Activity Data

83

Analyze Discovery Data

82

Security Operations Automation

82

Operational Task Automation

82

Incident Management Automation

80

Problem Management Automation

80

Data Visualization

79

Machine Learning

79

Change Control Automation

79

Performance & Capacity Management Automation

78

Vendor Capability Ratings

Average 81

Quality of Features

84

Business Value Created

84

Ease of Data Integration

83

Ease of Implementation

82

Breadth of Features

82

Ease of Customization

82

Product Strategy and Rate of Improvement

81

Ease of IT Administration

80

Vendor Support

80

Usability and Intuitiveness

80

Availability and Quality of Training

78

AppDynamics Reviews

Kaushik S.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

Analytics powerhouse

Likeliness to Recommend

10 /10

What differentiates AppDynamics from other similar products?

One of the best infrastructure for application performance monitoring

What is your favorite aspect of this product?

Not doubt Root cause analysis and full stack analytics

What do you dislike most about this product?

Pricing can be looked for sure as per Indian market

What recommendations would you give to someone considering this product?

Must have tool for every business

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Chad B.

  • Role: Information Technology
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Infrastructure Monitoring and APM with AppDynamics

Likeliness to Recommend

8 /10

What differentiates AppDynamics from other similar products?

We are controlling a cloud-based application spanning multiple regions with the help of AppDynamics. The goal is to detect unusual patterns in user activity and error messages that may indicate problems on the platform.

What is your favorite aspect of this product?

Observability and tracking make it a superior tool for asset performance management and infrastructure monitoring. applying it every day to control it. When you use AppDynamics, monitoring becomes a breeze. There are numerous ways in AppDynamics in which we can keep an eye on our environment.

What do you dislike most about this product?

It seems that some basic training is necessary before starting. Although the user interface is simple, navigating and using its capabilities is more challenging than it seems.

What recommendations would you give to someone considering this product?

What it offers is good automation and the ability to drill down into a single problem is what really sets it apart.

Pros

  • Continually Improving Product
  • Reliable
  • Efficient Service
  • Security Protects

Sanket M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

One of the best APM tool in the market

Likeliness to Recommend

10 /10

What differentiates AppDynamics from other similar products?

- only product in the market for on prem support - Best visualisation of the deployment of your services - Highly customisable - Cost is low - Fleet management is included for high no of instalments

What is your favorite aspect of this product?

- Fleet management for installing high no of service agents in the infrastructure

What do you dislike most about this product?

scalability is not that high

What recommendations would you give to someone considering this product?

It is one of the best product in the market right now.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Client's Interest First

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