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Agentforce Revenue Management Logo Award Winner Product Badge
Agentforce Revenue Management Logo Award Winner Product Badge
Salesforce.com Inc

Agentforce Revenue Management

Composite Score
8.4 /10
CX Score
8.7 /10
Category
Agentforce Revenue Management
8.4 /10

What is Agentforce Revenue Management?

Agentforce Revenue Management (formerly Revenue Cloud Advanced), formerly Salesforce CPQ, is a sales tool for companies to provide accurate pricing with any given product configuration scenario. CPQ applications take into account optional features, customizations, quantities, and discounts, allowing sales reps to quote prices quickly and accurately. Revenue Cloud Advanced gives your sales team easy-to-use software, available on any device due to its cloud-based platform. Hosted within the Sales Cloud platform giving you a direct link with your CRM to make the most impactful sales decisions.

Company Details


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Awards & Recognition

Agentforce Revenue Management won the following awards in the Configure, Price, Quote category

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Agentforce Revenue Management Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Agentforce Revenue Management.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

98 Plan to Renew

84 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Agentforce Revenue Management?

0% Negative
8% Neutral
92% Positive

Pros

  • Respectful
  • Reliable
  • Acts with Integrity
  • Enables Productivity

Feature Ratings

Average 81

Multi Currency

86

Quote Development and Administration

84

Product and Service Configuration

84

Application Integration

82

Discounting Management

81

Reporting and Analytics

81

Visual Configuration

80

Workflow & Approvals

80

Catalog Management

78

Renewal Management

78

Rules Engine

77

Vendor Capability Ratings

Average 79

Breadth of Features

84

Business Value Created

83

Ease of Data Integration

81

Quality of Features

80

Ease of Customization

80

Product Strategy and Rate of Improvement

80

Ease of IT Administration

78

Vendor Support

77

Ease of Implementation

77

Availability and Quality of Training

77

Usability and Intuitiveness

76

Agentforce Revenue Management Reviews

Patricio O.

  • Role: Human Resources
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

A hub for sales operations in our company

Likeliness to Recommend

9 /10

What differentiates Agentforce Revenue Management from other similar products?

Together with Salesforce CPQ we can quickly present the product for quote. Contracts and subscriptions are generated in this way, making them easily renewable and predictable. Both the product and its application are simple.

What is your favorite aspect of this product?

I like that as customers we can create dynamic prices in Salesforce CPQ based on a series of criteria. The user interface is easy to use and understand. Setting up complicated goods and services is very easy for users.

What do you dislike most about this product?

It is not easy to create a template for the quote output in Word. People often abuse or misunderstand packages, which makes bundling them a peculiar practice. When there is a lot of variation it is not easy to make modifications.

What recommendations would you give to someone considering this product?

Using and configuring Salesforce CPQ is very simple. Companies can optimize their procedures with dynamic pricing automation.

Pros

  • Continually Improving Product
  • Reliable
  • Effective Service
  • Helps Innovate

Jamie G.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Essential to my day

Likeliness to Recommend

10 /10

What differentiates Agentforce Revenue Management from other similar products?

Having everything inside of Salesforce is a complete gamechanger, it reduces admin and makes everything easier

What is your favorite aspect of this product?

How simple it is to use

What do you dislike most about this product?

Mobile capability could be stronger

What recommendations would you give to someone considering this product?

If you are using Salesforce in a systematic and powerful way then this is must-have

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Ronan Q.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Jan 2024

Ease of data configuration - interface easy to use

Likeliness to Recommend

10 /10

What differentiates Agentforce Revenue Management from other similar products?

Many more features as Salesforce is the dominant player in the CRM market - constantly rolling out new features. Much quicker than competitor like Price FX which I found very slow, especially when calculating pricing guidance.

What is your favorite aspect of this product?

Email configuration allows me to be notified outside salesforce when there is a quote needed for review. Pricing is easily adjusted and customizable. Customer facing documentation is clear and legible.

What do you dislike most about this product?

Lack of detail reports and analytics - however this may be down to my organization now rolling out these features yet.

What recommendations would you give to someone considering this product?

I am unsure of the cost to implement however I expect it is not cheap. From what I've experienced along with our sales teams it has empowered them to sell better by combining many CRM features into one place, saving time on admin work and freeing up time for actual selling. Quote approvals and administration from an approvers standpoint is flawless and a real time saver.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Most Popular Agentforce Revenue Management Comparisons

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