What is GoTo Meeting?
GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
95 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love GoTo Meeting?
Pros
- Acts with Integrity
- Helps Innovate
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Audio Conferencing VoIP
Video Conferencing
Instant Messaging
Audio Controls
File Transfer
Facilitator Functions
Keyboard Mouse Control
Screen Share
Audio Conferencing Call in Bridge
Virtual Whiteboard
Application Share
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Business Value Created
Ease of Data Integration
Breadth of Features
Ease of Customization
Ease of IT Administration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Vendor Support
GoTo Meeting Reviews
Sophie B.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2025
Smooth, reliable platform with consistent quality
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
Adopting this platform has given me the confidence to deliver polished and more professional experiences to my clients. They also mention how easy it is for them to join calls with no prior setup requirements. It keeps my large multi-party calls organized and lets me rely on it by not crashing when I have nonstop calls.
What is your favorite aspect of this product?
One thing that I definitely love about GoTo Meeting is that it automatically adjusts the audio settings if someone has some background noise. The meeting scheduler option is also quite helpful as it effortlessly integrates with my calendar. The screen sharing and switching are done with one click. Moreover, it lets me customize the meeting settings depending on the vibe and tone of every session.
What do you dislike most about this product?
I was hoping for the same, consistent, and smooth experience over the mobile application, but I was a bit disappointed.
What recommendations would you give to someone considering this product?
Having this platform will save you from the trouble of audio issues, crashing during long calls, not having reliable screen sharing, inconsistency, and technical setup headaches.
Pros
- Enables Productivity
- Trustworthy
- Effective Service
- Inspires Innovation
ADITYA G.
- Role: Vendor Management
- Industry: Education
- Involvement: Vendor Management and Renewal
Submitted Oct 2025
Good tool, but needs modern upgrades
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
GoTo Meeting stands out from other similar products because of its reliability and consistent performance, even on low-bandwidth networks. It offers strong security features like end-to-end encryption and meeting locks, ensuring safe communication. The platform is easy to access through browsers or mobile devices and integrates seamlessly with tools like Outlook, Slack, and Google Workspace, making scheduling and collaboration effortless.
What is your favorite aspect of this product?
My favorite aspect of GoTo Meeting is its reliability and ease of use. Meetings start smoothly without technical issues, and participants can join effortlessly from any device. The clear audio and video quality, along with features like screen sharing and recording, make collaboration simple and professional for both small and large teams.
What do you dislike most about this product?
I dislike most about GoTo Meeting is that its interface feels a bit outdated compared to newer platforms. Some advanced collaboration features, like interactive whiteboards or AI summaries, are missing. It also consumes more bandwidth during video calls, which can occasionally affect performance in areas with slower internet connections.
What recommendations would you give to someone considering this product?
I’d recommend GoTo Meeting to anyone seeking a reliable and secure video conferencing tool. It’s great for professional meetings, with strong performance and easy setup. However, if you need advanced collaboration tools or modern AI features, you might want to explore newer platforms that offer more integrated, innovative capabilities.
Pros
- Reliable
- Performance Enhancing
- Trustworthy
- Efficient Service
Katharina S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2025
Live meetings.
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
It's has a clear dashboard which offers a clear overview for items and features.
What is your favorite aspect of this product?
Easy to craft agenda and allows effortlessly record live meetings minutes for reference purposes.
What do you dislike most about this product?
It's has no free version.
What recommendations would you give to someone considering this product?
Easy to schedule meetings for onetime or multiple meetings with just a click.
Pros
- Continually Improving Product
- Trustworthy
- Altruistic
- Client's Interest First
