Create a Cloud-Enabled IT Organization

Our Advice

Critical Insight

• Historically, IT has controlled the hardware and software in the data center, as well as the delivery channels for connecting end users to data center resources. With the cloud, IT is increasingly losing control of its role in application selection and development as the business contracts directly with cloud providers for software solutions, using their own OPEX budget.
• A new model is needed.
• The new model – Enable-Integrate-Manage – recognizes IT’s transformation to a service organization.

Impact and Result

• Enable-Integrate-Manage demands a new organizational structure.
• Some of the roles that are prominent in the traditional in-house IT department will be pushed to the cloud to make way for those that focus on strategy, emerging technologies, service management, architecture, and analytics.
• The in-house IT department will be smaller.
• IT must proactively manage the transition.
• An uptick in the IT workforce and spending over the transition is likely, as are service disruptions. However, as the transformation takes shape, the organizations should enjoy the potential benefits of lower TCO and lower CAPEX, as well as greater flexibility, agility, and efficiency.