Outsourcing systems management is rarely an easy decision. This tool includes a number of pieces that will help facilitate the decision-making process from deciding which aspects of systems management to outsource through to scoring RFPs. The tool includes the following steps:
- Outsourcing Systems Management Scorecard
- Criticality Assessment
- Capability Assessment
- RFP Scoring Tool
The tool accompanies steps in the Outsource Systems Management to Improve Capabilities and Reduce Costs blueprint.