The purpose of this tool is to organize the data from up to six service desks that are part of a service desk consolidation initiative. Displaying this data in an organized fashion, while offering a robust comparative analysis, will facilitate the process of establishing a new baseline for the consolidated service desk.

This tool is designed to work in conjunction with the Consolidate Service Desk Assessment Tool, as part of the blueprint, Build a Service Desk Consolidation Strategy.

Also In

Build a Service Desk Consolidation Strategy

Manage the dark side of growth.

Related Content


Get Access

Get Instant Access
To unlock the full content, please fill out our simple form and receive instant access.