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Implementing new technologies into most organizations is a difficult process. IT managers in the healthcare industry, in particular, have a hard time gaining buy-in for...
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(By Info-Tech Analyst Howard Kiewe - Printed with permission from Processor magazine www.processor.com) I recently guest lectured on the topic of usability testing to...
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For many hospitals worldwide, Electronic Medical Records (EMR) systems are the way of today. Healthcare organizations slow to join the digital wave should begin with...
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Enterprises are dependent on vendors to obtain IT hardware, software and services. The Vendor Management process includes the identification, selection, contracting with,...
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Achieving a high level of service or product delivery from vendors generally requires three components: establishing a set of performance targets with the vendor,...
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Given the pressure to deliver, application developers will inevitably resort to less than perfect behaviors. When such behaviors turn into habits, everyone suffers;...
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The evaluation of competitive proposals takes time and effort. Use this process wisely. Understand when it is important to get competitive bids, when not to, and what...
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The “E-Mail TCO Worksheet” helps IT leaders peer into existing e-mail infrastructure and provisioning costs. IT leaders will gather expense information for 19 specific...
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Change management has become entrenched in the 21st century. Organizational change provides a great opportunity for enterprises to build a more effective, and more...
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IT managers who strive to improve the functional quality of software need only concern themselves with six primary testing goals. To meet these goals, six basic types of...
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