Application Development Case Study of a Mid-Sized Technology Provider

Author(s): Jennifer Perrier, Sumit Chowdhury


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A home technology company located in the western US sought to improve its application development process. By engaging Info-Tech Research Group for an onsite workshop, the company’s development team was able to see their entire application development infrastructure laid out and documented for the very first time.

Summary & Success

  • Reviewed current end-to-end process, identified pain points, and suggested improvements in the various steps in the process.
  • Identified business/functional/technology requirements, drilled down into high-priority use cases, charted process flow diagrams for the priority use cases, and created storyboards by adding wireframes to the processes.
  • Charted entity relationship diagrams and data flows.

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