The IT spending of a medium-sized credit union with 20 IT staff was inversely proportional to the strategic priorities of the company at large. Aligning spending with strategic goals, and getting the right IT skills and change and project management processes to deliver on alignment, was required to mitigate the pain. The credit union engaged Info-Tech to help them reprioritize its IT project portfolio and assess the supporting processes and skills required as a starting point to better business alignment.

Summary & Success

  • Developed a plan to reduce IT’s spending on its own internal projects and increase focus on IT projects required by other business units.
  • Compared staff skills against needed coverage and competency requirements, and developed business cases for training and specific hiring requests.
  • Created a proposed IT reorganization map to centralize both dispersed IT functions and project intake processes.

Related Content

Hide Details

Search Code: 73787
Published: November 21, 2013
Last Revised: November 21, 2013


Get Access

Get Instant Access
To unlock the full content, please fill out our simple form and receive instant access.
Visit our COVID-19 Resource Center and our Cost Management Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019