DRP Case Study of a Mid-Sized Credit Union

Author(s): Jennifer Perrier, David Piazza

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A highly-virtualized credit union located in the eastern US has made great strides in building redundancy in the main data center. However, apart from two major applications, the company was unprepared for a major disaster – lending and user connectivity systems would be down for 5-7 days, with full functionality hampered for weeks. An assessment of risk and downtime costs needed to be completed to ensure that appropriate plan and process in place to address the risk of unplanned downtime.

Summary & Success

  • Assessed current DR plans and challenges.
  • Conducted a risk assessment of major applications and systems.
  • Established RPOs and RTOs, as well as the technology investment requirements and priorities to bring recovery capabilities up to par.
  • Created a detailed DRP pathway to reach the recovery target state.

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