The current IT team of an international food producer provided IT services to all sister companies in North American, and was stretched for resources and time. An organizational mandate to keep costs flat drove IT to seek new ways to manage costs and improve services. Various business units were operating different solutions, causing challenges with support and integration. Info-Tech was engaged for a one-week workshop to help create a cloud strategy.
Summary & Success
- Created a consistent approach to evaluating the benefits and challenges of cloud projects.
- Prepared IT to implement cloud initiatives by identifying goals and a roadmap for transforming internal IT from asset managers to service brokers.
- Clarified requirements for the negotiation and monitoring of partnerships with cloud service providers.
- Developed a communications plan to build understanding and consensus on the critical role IT will play in future cloud initiatives.