Staff want to know why and when change is happening. Before managers become overwhelmed with questions and comments, ensure messaging is clear, concise, and consistent. For large scale changes, determine:

  • Who is responsible and accountable for the change.
  • Why the change is happening; how it will be implemented.
  • Answers to common employee concerns.
  • A SWOT analysis to determine communication risk points.

Use this template to organize thoughts and messages before introducing the change.

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