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Improve IT-Business Alignment Through an Internal SLA – Phase 3: Set Target Service Levels and Create the SLA

Validate your current state. Develop a project roadmap. Create the internal SLA.

Internal SLA Executive Summary Presentation Template

Summarize the achievements and next steps from the initial SLA project in this eye-catching template.

Impact Analysis Tool

The Impact Analysis Tool helps project managers determine the business value and technical complexity scores for every application being assessed for its rationalization...

Fast Track Tool: Negotiate Contracts

A well-written contract ensures that the selected vendor meets the company's specific expectations and objectives for the purchase. During the evaluation process, the team...

Vendor List Validation Tool

The Vendor List Validation Tool recommends potential resources in seeking out vendor candidates. Use this tool as a checklist to ensure that all possible resources have...

Issue Log Template

An Issue Log will help ensure that problems and concerns are recorded, reported, and tracked. Additionally, an Issue Log provides data for more productive performance...

Performance Metrics Tracking Document

Use this document to record the specific targets established with the vendor for a specific service or product relationship.

Vendor File

Maintaining a single, centralized master record for each vendor is invaluable in managing the overall vendor relationship. Use this template to build a master file for each...

Contract Approval Documentation Checklist

Use this tool to document all information and materials that must be available prior to approaching the enterprise’s executive for final permission to sign a vendor contract.

Contract Approval Form

Once an executive has reviewed the Purchase Recommendation, they will need to decide whether or not to approve the recommendation and the associated contract. The purpose...

Improve IT-Business Alignment Through an Internal SLA – Phase 3: Set Target Service Levels and Create the SLA Validate your current state. Develop a project roadmap. Create the internal SLA.
Internal SLA Executive Summary Presentation Template Summarize the achievements and next steps from the initial SLA project in this eye-catching template.
Impact Analysis Tool The Impact Analysis Tool helps project managers determine the business value and technical complexity scores for every application being assessed for its rationalization...
Fast Track Tool: Negotiate Contracts A well-written contract ensures that the selected vendor meets the company's specific expectations and objectives for the purchase. During the evaluation process, the team...
Vendor List Validation Tool The Vendor List Validation Tool recommends potential resources in seeking out vendor candidates. Use this tool as a checklist to ensure that all possible resources have...
Issue Log Template An Issue Log will help ensure that problems and concerns are recorded, reported, and tracked. Additionally, an Issue Log provides data for more productive performance...
Performance Metrics Tracking Document Use this document to record the specific targets established with the vendor for a specific service or product relationship.
Vendor File Maintaining a single, centralized master record for each vendor is invaluable in managing the overall vendor relationship. Use this template to build a master file for each...
Contract Approval Documentation Checklist Use this tool to document all information and materials that must be available prior to approaching the enterprise’s executive for final permission to sign a vendor contract.
Contract Approval Form Once an executive has reviewed the Purchase Recommendation, they will need to decide whether or not to approve the recommendation and the associated contract. The purpose...

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