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10 Communication Best Practices in the Face of Crisis

Communication is essential during a crisis, and the COVID-19 pandemic is no exception. Use this infographic to understand what HR needs to communicate to employees during a...

Equipment Loan Process

Define the way you fulfill equipment loan requests. This template includes workflows for request, delivery, and user receiving.

Equipment Loan Request Form

This form can be used by employees to request loaner equipment.

Build a Program for Requesting and Tracking Loaners

With everyone working from home in response to COVID-19, ensure that people have what they need to be productive. Quickly build a loaner program, and track everything you...

IT Social Distancing Policy for COVID-19

Use the template to enable a social distancing policy for your organization. Communicate the purpose, and outline things your staff should avoid during this time.

IT Social Distancing Checklist

Distribute this checklist to all staff members and have them self-evaluate on the COVID-19 considerations.

COVID-19 Daily Summary – March 19, 2020: Prepare for Remote Work

Our analysts have been busy producing a full range of research focused specifically on COVID-19, and today we’ll zero in on some of the prescriptive resources you’ll want...

Develop a COVID-19 Pandemic Response Plan

COVID-19 has been declared a pandemic. IT departments must do their part to develop a pandemic response plan.

SortSpoke: A Recipe for Turning Unstructured Documents Into Operational Data

SortSpoke’s novel approach to machine learning answers a longstanding problem in financial services – how to efficiently extract critical data from inbound, unstructured...

Part 2: Microsoft’s Change From Premier to Unified Support May Cost Organizations Up to 30% More

A year has passed since Microsoft converted Premier Support to Unified. High costs, little information, and few comparable options make it difficult for many organizations...

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