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Loyalty Management Programs: Choosing the Right Deployment Architecture in a Retail Environment

Many organizations struggle to define the appropriate technology architecture for the enablement of their loyalty programs. This note will examine different methods for...

Enterprise Collaboration Strategy Template

Use this template to document your vision, goals, and approach to communication and collaboration systems.

Establish a Communication and Collaboration System Strategy

Focus on creating a streamlined set of tools that users need and want. Shape demand for these supported tools by engaging with end users long after the initial deployment.
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Establish a Communication and Collaboration System Strategy – Phases 1-3

This storyboard will help you improve your approach to collaboration services.

GDPR Implications for the Retail Industry

The General Data Protection Regulation (GDPR) will go into effect on May 25, 2018. Understand the potential implications for retail and take proactive good-faith steps to...

GDPR Implications for the Passenger Transportation Industry

The General Data Protection Regulation (GDPR) will go into effect on May 25, 2018. Understand the potential implications for transportation and take proactive good-faith...

Establish a Communication and Collaboration System Strategy – Executive Brief

Read this Executive Brief to understand why a new approach to collaboration systems is necessary.

Establish a Communication and Collaboration System Strategy – Phase 1: Create a Shared Vision on the Future of Communication and Collaboration

This phase of the blueprint, Establish a Communication and Collaboration System Strategy, will help you to understand common pain points and to develop an approach to...

Enterprise Communication and Collaboration System Business Requirements Document

Use this template to document the requirements for your Enterprise Communication and Collaboration System.

Establish a Communication and Collaboration System Strategy – Phase 2: Map a Path Forward

This phase of the blueprint, Establish a Communication and Collaboration System Strategy, will help you create a path forward.
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