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Identify and validate goals and collaboration tools that are used by your users, and the collaboration capabilities that must be supported by your desired enterprise collaboration system. This phase will take you through the following activities:

  • Prioritize components of your strategy to improve.
  • Gather requirements from end users.

Use this phase as part of the full blueprint, Establish a Communication and Collaboration System Strategy.

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Establish a Communication and Collaboration System Strategy

Don’t waste your time deploying yet another collaboration tool that won’t get used.

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