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The user experience has to be better than free and easy. Streamlining your portfolio of collaboration services will help to achieve this objective. This phase will take you through the following activities:

  • Create a collaboration capability map.
  • Document requirements for your communication and collaboration system.

Use this phase as part of the full blueprint, Establish a Communication and Collaboration System Strategy.

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Establish a Communication and Collaboration System Strategy

Don’t waste your time deploying yet another collaboration tool that won’t get used.

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