Templates & Policies

ITSM Ticket Data Analysis Report

Use this template to document the justification for addressing service desk improvement, the results of your analysis, and your next steps.

Supplementary RFx Material

This is an example of a RFI/RFP to select an ERP implementation partner.

Discover High-Value Fan Experiences – Executive Brief

Understand how the sports entertainment IT landscape is changing and how the emerging trends and technologies are able to support the business and fan expectations...

Solution Architecture Template

Use this template to help you document all architectural decisions made during the exercises.

Tips for Managing a Hybrid Team

Use this resource to keep advice for hybrid people managers top of mind and accessible in the moment.

Team Communication Guidelines Template

Use this template to create communication guidelines with that will support teamwork in a hybrid environment.

HR Metrics & Analytics Selection Guide

Use this guide to identify and measure metrics that matter the most for each HR functional area.

Change Communications Job Aid

Use this job aid to plan communications throughout the change initiative.

Use Team Traditions to Reinforce Connection in a Hybrid Environment

Use this resource to support connection, bonding, and team culture regardless of work location.

M365 Task Management Tool Guide

Optimize how you manage your day-to-day tasks with the productivity tools in M365.
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