Service Desk Outsourcing Project Charter Template

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Use this template to:

  • Outline your goals and benefits.
  • Document your functional requirements and processes to outsource.
  • Record project stakeholder to ensure roles and responsibilities for the outsourcing procedure.
  • File outsourcing risks and constraints.
  • Document metrics to track vendor's commitment on efficient service delivery.

View the Complete Blueprint:

Define Requirements for Outsourcing the Service Desk

Prepare your RFP for long-term success, not short-term gains.

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