Service Desk Outsourcing Reference Interview Template

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Conducting interviews is crucial when determining what managed service provider is the best fit for your organization. Use this template to:

  • Outline a list of questions for reference interviews.
  • Add comments for each question that will help you update the vendor's score for fulfilling your requirements.

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Define Requirements for Outsourcing the Service Desk

Prepare your RFP for long-term success, not short-term gains.

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