Research Notes

AI Transformation Brief – May 2025

The latest AI announcements from the US Department of Commerce, Saudi Arabia, the UK government, the Canadian federal government, NVIDIA, AMD, AWS, Microsoft, and Google as...

IT’s Moment: A Technology-First Solution for Uncertain Times Capstone

In uncertain times, IT leaders can thrive by cutting costs to fund innovation, accelerating AI adoption, retaining talent, and leading with a technology-first mindset....

Sociabble Case Study: AI for Employee Engagement and Communications

How AI is used in to improve employee engagement and communications.

Adapting to Economic Uncertainty: Revisit Your Segmentation, Partners, Pricing & Supply Chain Strategies

Your short- and long-term plans might leave you unprepared for what’s happening.

AI Transformation Brief – April 2025

The latest AI announcements from the White House Office of Management and Budget, US DOGE Service, NIST, US AI Safety Institute, Cohere, Nvidia, Telus, European Union, and...

MLSE’s Experiential Marketing Team Reimagines Vince Carter’s Iconic Slam Dunk 25 Years Later

MLSE’s Arcade team executes experiential marketing projects within the broader Digital Labs team with a mandate to deliver innovation to the brand’s various pro sports...

AI Agent Development Platforms: What They Offer and How to Select the Right One

This tech note summarizes system-level features of artificial intelligence (AI) agent development platforms, categorizes these platforms, and provides guidance for...

Creatio Case Study: AI for No-Flow CRM and Workflow Automation

How AI is used in no-code CRM and workflow automation.​

Data Research Center Capstone

Use the Data Research Center to discover actionable, step-by-step blueprints, courses, webinars, and more to enable you to achieve measurable results from your investments...

Google's Customer Engagement Suite (AI)ms to Transform Customer Experience

New AI-powered Agents help humans improve customer engagement at scale
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