Research Notes

AI Transformation Brief – April 2025

The latest AI announcements from the White House Office of Management and Budget, US DOGE Service, NIST, US AI Safety Institute, Cohere, Nvidia, Telus, European Union, and...

MLSE’s Experiential Marketing Team Reimagines Vince Carter’s Iconic Slam Dunk 25 Years Later

MLSE’s Arcade team executes experiential marketing projects within the broader Digital Labs team with a mandate to deliver innovation to the brand’s various pro sports...

AI Agent Development Platforms: What They Offer and How to Select the Right One

This tech note summarizes system-level features of artificial intelligence (AI) agent development platforms, categorizes these platforms, and provides guidance for...

Creatio Case Study: AI for No-Flow CRM and Workflow Automation

How AI is used in no-code CRM and workflow automation.​

Data Research Center Capstone

Use the Data Research Center to discover actionable, step-by-step blueprints, courses, webinars, and more to enable you to achieve measurable results from your investments...

Google's Customer Engagement Suite (AI)ms to Transform Customer Experience

New AI-powered Agents help humans improve customer engagement at scale

The Notice Clause: The Mechanism of Communication

All too often, the notice clause is brushed over during the agreement review. As long as there is a reasonably identified contact person on each side of an agreement, most...

Microsoft Announces Advancements in AI-Driven Communication and Collaboration Tools at Enterprise Connect 2025

Microsoft unveils new AI-driven features in Teams, enhancing security, compliance, and collaboration tools for better user experience and productivity.

Zoho Case Study: AI for Lead Generation

How Zia is used to enhance lead generation within Zoho CRM

Zoho Focuses on Its Enterprise-Ready Evolution at ZohoDay 2025

Zoho offers enterprises practical, AI-driven tools for growth and efficiency with cost-effective solutions for global market challenges.
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