Research Notes

The Rise of Consumption-Based Licensing

Consumption-based models are gaining popularity because they align costs more closely with actual value. While these models provide flexibility and scalability, they can...

AI Solution Summary: HubSpot

Learn more about HubSpot’s AI-powered CRM platform with a solution for every aspect of the customer experience.

AI Transformation Brief – January 2025

The latest AI announcements and offerings from Meta, OpenAI, Apple, California State, and the White House.

Dennemeyer Octimine Case Study: AI for Patent Analysis and Information Retrieval

How AI is used in patent analysis and information retrieval.

IT Executives Cheat Code to Business Travel

This is a small list of my favorite hacks to make business travel a less stressful and richer experience.

Microsoft Licensing Changes Are Coming in 2025 – What to Expect Between Now and Microsoft Year-End (June 30)

Microsoft has announced a more global price increase coming April 1, 2025. How will this affect your upcoming renewal? Also, what you need to know about changes to the EA...

AI Solution Summary: ServiceNow IT Service Management

The transformative power of AI has created expectations for organizations to implement AI-powered solutions throughout various business processes, including ITSM. This...

Resources for IT Leaders Impacted by the LA Wildfires

The resources in this guide are designed to help you lead effectively through the challenges presented by the 2025 LA Wildfires. We hope this resource serves as a valuable...

Support Employees During a Crisis: A Quick Guide for IT Managers

Leading employees through uncertainty is a crucial aspect of crisis management. Addressing employee wellbeing, safety, emergency changes, and other workplace-related...

AI and the Los Angeles Wildfires: Fighting Disinformation

Misinformation and disinformation represent an enormous risk, especially during a crisis. It is critically important to question and fact check all information from...
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