Survey Says: Insights From the Service Desk Satisfaction Diagnostic

Author(s): Natalie Sansone

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Discover key findings from our Service Desk Satisfaction Survey pilot, highlighting what users love, what frustrates them, and where we've seen the biggest opportunities to improve. Whether you're managing a service desk or looking to enhance user experience with IT more broadly, explore actionable insights to make meaningful changes that boost satisfaction.

Learn more in this Info-Tech LIVE 2025 Lightning Round presentation.

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