Notes and Videos

Is Your IT Strategy Really a Strategy?

Gain a deeper understanding of your IT strategy, including any gaps it may have. Explore the critical components of an IT strategy and how each component should be...

Data Dishes – See Beyond the Data

You may not have all the data you need to scale success, but you have what you need to start the process. Chefs look at ingredients and see possible dishes – learn to do...

Which Use Cases Are Best Suited for AI Implementation?

Which departments or use cases can be selected for quick wins or to showcase value for AI implementation? Explore a quick method for ruthlessly prioritizing where...

ITFM: Value Realization 

IT financial management (ITFM) isn’t just about tracking spend, it’s about proving IT’s contribution to organizational success. Learn how you can ensure that IT investments...

Leverage Generative AI to Create Unique Visuals for Presentations

Images created using generative AI can make presentations more visually interesting but learning how to generate them can be challenging. Explore some examples of...

How AI & CRMs Build Better Communities

What if AI and customer relationship management (CRM) were synonymous with building more connected, trusted, and human communities? Explore some of the top ways governments...

Is AI Smarter Than a Fifth Grader?

Smartness depends on the context of what’s needed. AI is evolving rapidly, but is it really smarter than humans?  Explore some of the complicated answers to this intriguing...

Exponential IT: Elevate Your Service Capabilities to Drive Enterprise Value 2025

Exponential IT: Elevate Your Service Capabilities to Drive Enterprise Value Deck – Learn why IT leaders must develop a future-oriented vision for their service strategy and...

Success by Design: Effective Project Assurance 2025

Critical projects often face elevated risks due to complexity, funding, and stakeholder involvement. An external perspective can help improve stakeholder confidence,...

The Rise of AI Agents Deck

​AI agents have evolved beyond basic language models to systems capable of executing end-to-end tasks. Learn about essential readiness checks, evaluation metrics, and...
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